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Due to high volume, orders may take 7-10 business days to leave our facility. Thank you for your understanding and patience!

Shipping and Return Policy


Because of the high volume nature of our business, our vast inventory is constantly turning. New product shows up daily and occasionally we do sell out of an item. We are constantly updating our database; however, certain orders may be processed before the vintage/label can be changed or an out of stock situation can be noted. Marketview Liquor will not substitute a product without your permission. If specified during checkout, we will contact you if there is a vintage change. We appreciate your understanding and look forward to serving you.

Orders typically ship out from our location in Rochester, NY within 48 hours of being placed (excluding non business days). After your order is shipped you will receive a confirmation email with your tracking number. If there is a problem with the ship to/bill to address placed on the order please make sure to contact customer service to correct this problem.

Once a label has been created for your shipment all cancellations will incur a 15% restocking fee. In addition, the buyer is responsible for all shipping fees for address changes or cancellations of shipments already in transit.

An adult over the age of 21 will have to be present at the time of delivery to sign for the package. Any note requesting the box be left on the porch or in any other location will not be honored. We will not be able to to control the time of the day that the delivery will be attempted.

UPS/FedEx will attempt to deliver the package three times. If you are not present to accept the package at any of those times or the package is refused, you will be charged an additional fee for the return.

*Residents in Hawaii and Alaska are not eligible to receive free shipping on our Weekly Specials.

RETURN & REFUND POLICY

If you receive bottles that are corked or flawed (undamaged), please contact Customer Service within 30 days of your order at 888.427.2480 or send an email here. Customer Service is available Monday thru Friday from 9am-4:30pm Eastern. We will exchange any corked or flawed (undamaged) products or provide a refund.

If your package is damaged in transit, we will either re-ship you a new package at no additional charge (standard ground shipping) or credit your purchase back in full.

SHIPPING DETAILS

If you would like to request an additional service other than Ground , please contact us for details and a quote.

Pricing for Ground shipping is below.

SPIRITS SHIPPING POLICY

We can only ship spirits to certain states and zip codes. To find out if your state and zip code is eligible, please contact us at 888-427-2480. Pricing for ground shipping is below.

WINE
Ground Rates (Less than 250ml)
State 24 bottles
NY, VT, NH, MA, CT $22.00
ME ,PA, DC, NJ, DE, MD, OH, WV, VA, NC $25.00
WI, IN, TN, SC, GA, ND, NE, KS, MN, IA, MO, LA, FL, IL $27.00
MT, WY, CO, OK, WA, OR, CA, NV, ID, AZ, AR, NM $38.00
AK $92.00
HI $92.00
 
Ground Rates (250ml to 1 Liter)
State 1 bottle 2 3 4 5 6 7 8 9 10 11 12
NY, VT, NH, MA, CT $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $19.00 $19.00 $19.00 $21.00 $21.00 $21.00
ME, PA, DC, NJ, DE, MD, OH, WV, VA, NC $18.00 $18.00 $18.00 $18.00 $18.00 $18.00 $23.00 $23.00 $23.00 $25.00 $25.00 $25.00
WI, IN, TN, SC, GA, ND, SD, NE, KS, MN, IA, MO, LA, FL, IL $21.00 $21.00 $21.00 $21.00 $21.00 $21.00 $25.00 $25.00 $25.00 $27.00 $27.00 $27.00
MT, WY, CO, OK, WA, OR, CA, NV, ID, AZ, AR, NM $24.00 $24.00 $24.00 $24.00 $24.00 $24.00 $35.00 $35.00 $35.00 $37.00 $37.00 $37.00
AK $80.00 $80.00 $80.00 $80.00 $80.00 $80.00 $95.00 $95.00 $95.00 $102.00 $102.00 $102.00
HI $80.00 $80.00 $80.00 $80.00 $80.00 $84.00 $95.00 $95.00 $95.00 $102.00 $102.00 $102.00
 
Ground Rates (1.5L)
State1 bottle23456
NY, VT, NH, MA, CT $15.00 $19.00 $27.00 $28.00 $28.00 $28.00
ME, PA, DC, NJ, DE, MD, OH, WV, VA, NC $18.00 $21.00 $28.00 $30.00 $31.00 $32.00
WI, IN, TN, SC, GA, IL, ND, SD, NE, KS, MN, IA, MO, LA, FL $19.00 $21.00 $34.00 $34.00 $34.00 $36.00
MT, WY, CO, OK, WA, OR, CA, NV, ID, AZ, AR, NM $22.00 $27.00 $40.00 $45.00 $47.00 $50.00
AK $80.00 $85.00 $90.00 $93.00 $95.00 $97.00
HI $80.00 $85.00 $90.00 $93.00 $95.00 $97.00
 

Wine Transit Map

Shipping Time Map

SPIRITS

Any orders with spirits or cocktails will use the following pricing table for shipping.

Ground Rates (Less than 250ml)
State 24 bottles
NY, CT, NH, DC $24.00
VA, WV $28.00
FL, LA, NE, ND $28.00
OK, IL, IN, WI, WY $44.00
CA, ID, NV, NM, OR $38.00
 
Ground Rates (250ml to 1 Liter)
State 1 bottle 2 3 4 5 6 7 8 9 10 11 12
NY, CT, NH, DC $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $24.00 $24.00 $24.00 $28.00 $28.00 $28.00
VA, WV $25.00 $25.00 $25.00 $25.00 $25.00 $25.00 $28.00 $28.00 $28.00 $34.00 $34.00 $34.00
FL, LA, NE, ND $26.00 $26.00 $26.00 $26.00 $26.00 $26.00 $30.00 $30.00 $30.00 $35.00 $35.00 $35.00
OK, IL, IN, WI, WY $40.00 $40.00 $40.00 $40.00 $40.00 $44.00 $44.00 $46.00 $46.00 $50.00 $50.00 $50.00
CA, ID, NV, NM, OR $25.00 $25.00 $25.00 $25.00 $25.00 $25.00 $36.00 $36.00 $36.00 $44.00 $44.00 $44.00
 
Ground Rates (1.75L)
State1 bottle23456
NY, CT, NH, DC $22.00 $22.00 $23.00 $25.00 $28.00 $30.00
VA, WV $25.00 $25.00 $26.00 $30.00 $30.00 $34.00
FL, LA, NE, ND $25.00 $25.00 $25.00 $30.00 $35.00 $36.00
OK, IL, IN, WI, WY $40.00 $40.00 $44.00 $44.00 $46.00 $50.00
CA, ID, NV, NM, OR $25.00 $27.00 $40.00 $45.00 $47.00 $50.00
 

Estimated Transit Days

*For certain states, spirit delivery is done through regional carriers which can delay delivery times for up to 14 days. Spirits to those states are picked up once per week and any order places after 12pm on Tuesday will not be shipped until the following week. All transit day estimations begin on the 1st Wednesday after the order is placed (unless there is a stock issue). For more accurate delivery times to eligible states and zip codes, please call us at 888-427-2480.

Spirit Transit Map

Shipping Time Map